WEFIX-IT website privacy policy

This website does not currently use an online repair-request form. If you contact WEFIX-IT by phone, WhatsApp or email, you may choose to provide information such as your name, contact details, device model, fault description, photos and pickup or service information.

Information sent through WhatsApp, email, telephone providers or other external communication services is also handled under the privacy terms of those providers.

Google Analytics is optional on this website. Google Tag Manager and Google Analytics do not load until you choose Accept analytics. If you reject non-essential analytics or have not made a choice, analytics remains off and normal website features continue to work.

Your analytics choice is stored in a first-party preference cookie named wefixit_consent_v1 for up to 180 days so you do not need to answer on every page. The cookie stores only whether analytics was accepted or rejected. You can reopen Privacy choices from the website footer at any time. Advertising storage, advertising user data and advertising personalization remain disabled in this consent setup.

When analytics is accepted, WEFIX-IT's website code can record privacy-limited conversion events for actions such as repair-quote, pickup, WhatsApp, call, email and Google Maps clicks. Those events contain the conversion type, its general page location and the page path. The website code does not place phone numbers, email addresses, WhatsApp message text or destination URLs into those conversion-event fields.

Information you provide may be used to respond to your request, identify the appropriate repair or diagnostic next step, arrange collection or delivery when requested, communicate about service work, support warranty or service records, improve the website and protect the website and business systems.

The website links to services including WhatsApp and Google Maps and can open your phone or email application. Those services operate independently from WEFIX-IT and may collect information under their own privacy policies and settings.

The website uses HTTPS and browser security headers to help protect web traffic. No internet service can guarantee absolute security.

How long business or service information needs to be retained depends on the nature of the request, repair or warranty requirements and applicable record-keeping obligations. WEFIX-IT does not state a fixed retention period on this page where one has not been verified for the specific record type.

For a privacy question or a request concerning personal information held by WEFIX-IT, contact us at hello@wefixitcomputers.ae. Requests may need to be verified before information is changed, provided or deleted, and some records may need to be retained where required for legitimate business or legal purposes.